Mrcoin1 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Members

Your privacy is our priority mrcoin1. This document clearly explains how we collect, use, store and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We have written this policy in plain language because we believe every member has the right to understand what happens to their information.

Updated: 1 January 2026 Malaysia PDPA Compliant 256-bit SSL
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Mrcoin1's Six Privacy Commitments to Every Member

Limited Data Collection

Mrcoin1 only collects data that is genuinely necessary to operate the platform and deliver our services to you. We do not collect excessive or irrelevant data, and every piece of data collected has a clearly defined purpose that is communicated to you.

Advanced Technical Security

All data transmitted between your browser and mrcoin1's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banking institutions. Our systems are monitored around the clock to detect any unauthorised access attempts.

No Sale of Personal Data

Mrcoin1 has never sold and will never sell members' personal data to any third party for marketing or commercial purposes. Your data is shared only with selected third parties who assist us in operating the platform, and strictly for that purpose alone.

Right to Access & Data Correction

You have the right to request a copy of the personal data we hold about you at any time. If any information is inaccurate, you may request a correction and we will process that request within a reasonable timeframe. This right is guaranteed under Malaysia's PDPA.

Transparency in Data Use

This Privacy Policy clearly details every category of data we collect, the purpose for collection, who may receive that data, and how long it is retained. Nothing is buried in fine print — all information is openly available and easy to access.

Full Compliance with Malaysia's PDPA

The mrcoin1 Privacy Policy is regularly reviewed and updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We have appointed an Internal Privacy Officer who is responsible for ensuring that all data handling practices meet the relevant legal requirements.

Important Notice: This Privacy Policy sets out how mrcoin1 handles your personal data. By registering or using the mrcoin1 platform, you agree to the collection and use of your personal data as described in this document. If you do not agree, please discontinue use of our platform.

1
Introduction

Mrcoin1 (referred to as "we", "mrcoin1" or "the Platform") is an online betting platform operating in Malaysia and serving users from across the country. We understand that your trust in us depends significantly on how we handle the personal information you share with us.

This Privacy Policy is drafted in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia) and details the following:

  • Types of personal data we collect and sources of collection
  • The purpose and legal basis for the use of that data
  • Parties that may have access to your data
  • Security measures we take to protect your data
  • Your rights as a data subject under the PDPA
  • How to contact us regarding privacy matters

Mrcoin1 is committed to handling your personal data with care, responsibility, and in full compliance with Malaysian law. We update this policy from time to time to reflect changes in our business practices or applicable legal requirements.

2
Personal Data We Collect

Mrcoin1 collects several categories of personal data depending on how you interact with our platform. Below is a full breakdown of the data collected:

A. Data You Provide Directly

  • Registration information: Full name, Malaysian phone number, email address, and the password you chose when registering your mrcoin1 account
  • Identity verification information (KYC): MyKad number, date of birth, images of identity documents — collected when you submit a withdrawal request or when our compliance team requires them
  • Financial information: Bank account or e-wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) used for deposits and withdrawals — mrcoin1 does not store credit or debit card numbers directly
  • Communications with us: Records of live chat conversations, emails and any written correspondence between you and the mrcoin1 customer support team

B. Data Collected Automatically

  • Platform usage data: The games you play, bets placed, wins and losses, session duration, and your overall account activity history
  • Device technical data: IP address, browser type, device type and model, operating system, language settings, and login session information including time and date
  • Cookie and tracking data: Information collected through cookies, web beacons and similar tracking technologies — see Section 6 for details
Data Category Source Mandatory / Optional
Name & Phone Number Account registration Mandatory
Email Address Account registration Mandatory
MyKad Number & KYC Documents Withdrawal request / compliance Required (for withdrawals)
Payment Details Deposit / withdrawal transactions Mandatory
Betting Activity Records Platform usage Automatic
Device Technical Data & IP System logs Automatic
3
How We Use Your Personal Data

Mrcoin1 uses the personal data collected solely for lawful and stated purposes. The following are the primary purposes for which your data is used:

  • Account management: Creating and managing your mrcoin1 account, verifying your identity at login, and keeping your account secure
  • Transaction processing: Processing deposits via DuitNow, FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost and ShopeePay, as well as withdrawal of winnings to your account
  • Provision of gaming services: Operating Live Casino games (Baccarat, Blackjack, Roulette, Sic Bo), Sports Betting (Malaysia Super League football, EPL, badminton, e-sports), slots and live in-play matches
  • Service communications: Sending important account-related notices, updates to our terms and conditions, promotional information (where you have opted in), and responses to customer support inquiries
  • Security & fraud prevention: Detecting and investigating suspicious activity, preventing money laundering, verifying member eligibility, and protecting the integrity of the mrcoin1 platform
  • Legal compliance: Meeting reporting obligations and complying with AML (Anti-Money Laundering), KYC and other applicable legal requirements
  • Platform improvement: Analysing usage patterns to improve platform design, reduce load times, and develop new features based on the actual needs of mrcoin1 members
  • Responsible gaming: Monitoring betting patterns to identify signs of problem gambling and reaching out to members who may need assistance or guidance

mrcoin1 does not use your personal data to make automated decisions that negatively affect you without human involvement. Any significant decision relating to your account will be reviewed by our team.

4
Legal Basis for Data Processing

Under Malaysia's PDPA, mrcoin1 is required to have a valid legal basis for processing your personal data. We rely on the following bases depending on the purpose of processing:

  • Consent: When you register a mrcoin1 account and agree to this Privacy Policy, you consent to the processing of your data for the stated purposes. You may withdraw this consent by closing your account, though doing so will mean you can no longer use mrcoin1's services.
  • Contract performance: Processing necessary to fulfil the service contract between mrcoin1 and you — including processing deposit and withdrawal transactions, managing your account, and providing access to games.
  • Legal obligation: Processing required to comply with applicable Malaysian law, including KYC requirements, AML reporting, and record-keeping obligations.
  • Legitimate interests: Processing for the purposes of platform security, fraud prevention, and service improvement — where mrcoin1's legitimate interests do not override your rights and freedoms as an individual.
5
Data Sharing With Third Parties

Mrcoin1 does not sell your personal data. However, in the course of operating our platform, there are situations where your data may be shared with selected third parties:

  • Payment providers: To process your deposits and withdrawals, the necessary transaction information is shared with payment providers including FPX providers and e-wallet operators (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay). Only the minimum data required to complete each transaction is shared.
  • Game providers: Live casino and game providers such as Evolution Gaming, Pragmatic Play Live, and others may receive the session data necessary to operate their games. These providers are bound by strict confidentiality agreements.
  • Technology service providers: Companies that assist us in managing the platform's technical infrastructure, including cloud service providers, analytics systems, and customer support tools — all of which are bound by data processing agreements that comply with PDPA.
  • Legal authorities: mrcoin1 will disclose personal data when required by law, court order, or a lawful request from the relevant Malaysian government authorities.

All third parties that receive personal data from mrcoin1 are bound by confidentiality obligations and are only permitted to use that data for the specified purposes. mrcoin1 does not share your data with advertisers or data brokers.

6
Cookies & Tracking Technologies

Mrcoin1 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Session cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your login session while you are on the mrcoin1 platform and to ensure session security.
  • Persistent cookies: Stored on your device for a set period. Used to remember your language preferences, display settings and other information that improves your experience on the platform.
  • Functional cookies: Enabling certain platform features to function properly, such as remembering your game preferences or retaining your betting slip during a live match session.
  • Analytics cookies: Helping us understand how members use the platform — which pages are visited most, where members spend the most time, and where technical issues may arise. This data is used to improve the mrcoin1 platform.

You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the mrcoin1 platform, including the ability to log in and play.

7
Data Security

Mrcoin1 invests heavily in protecting the personal data of our members. The technical and organisational measures we have in place include:

  • 256-bit SSL encryption: All data transmitted between your device and mrcoin1's servers is encrypted using TLS/SSL at 256-bit strength — the same standard used by leading banks in Malaysia
  • Internal access controls: Only mrcoin1 staff who require data access for their specific job functions are authorised — with a least privilege principle strictly enforced
  • 24/7 security monitoring: Automated monitoring systems and a dedicated security team that monitor suspicious activity and intrusion attempts at all times
  • Regular vulnerability assessments: Penetration testing and vulnerability assessments are conducted regularly by independent third parties to identify and address security weaknesses
  • Two-factor authentication (2FA): 2FA is available to all mrcoin1 members as an added layer of protection for your account
  • Secure password storage: Member passwords are never stored in plain text — we use a robust hashing algorithm with salt to protect passwords even in the event of a data breach

While mrcoin1 takes all reasonable steps to protect your data, no system can guarantee absolute security. In the unlikely event of a data breach that affects your rights, mrcoin1 will notify you and the relevant authorities in accordance with applicable legal requirements.

8
Data Retention Period

Mrcoin1 retains your personal data for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable law:

  • Active account data: For as long as your account remains active with mrcoin1, we retain all relevant data to enable you to make full use of our services
  • Financial transaction records: A minimum of seven (7) years from the transaction date, in line with Malaysian financial law and tax reporting requirements
  • KYC records and identity verification documents: A minimum of five (5) years after the business relationship ends, in line with Malaysia's AML requirements
  • Customer support communication logs: Two (2) years from the date of communication, for reference and dispute resolution purposes
  • Technical data and system logs: Twelve (12) months for most system logs, with certain security logs retained for longer
  • Marketing data (where applicable): Until you withdraw consent for marketing communications, or three (3) years from your last interaction — whichever comes first

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual.

9
Your Rights Under the PDPA

As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by mrcoin1:

Right of Access
Request a copy of the personal data we hold about you
Right to Correction
Request correction of inaccurate data
Right to Object
Objecting to processing for marketing purposes
Right to Withdraw Consent
Withdraw consent at any time
Right to Enquire
Enquiring about how your data is used
Right to Lodge a Complaint
Filing a complaint with Malaysia's PDPA Commissioner

To exercise any of the rights above, please contact the mrcoin1 privacy team by email at support@mrcoin1.net with the subject line "Privacy Rights Request". We will process your request within 21 business days in accordance with PDPA requirements.

Please note that some requests may not be fully accommodated if retaining the data is required by law or is necessary to protect the legitimate interests of mrcoin1 or third parties.

10
Children's Data

Mrcoin1 is a platform restricted to individuals aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If you believe that someone under the age of 18 has provided their personal data to mrcoin1, please contact us immediately at support@mrcoin1.net. We will take steps to verify and delete that data as promptly as possible, and close the account in question in line with our age restriction policy.

Mrcoin1 enforces age verification through a KYC process for all withdrawal requests and periodically for accounts that show signs of potentially belonging to an underage individual.

11
Privacy Policy Amendments

Mrcoin1 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements to how we protect your data.

When we make material amendments to this policy, we will:

  • Updating the "Updated" date at the top of this document
  • Displaying a prominent notice within the mrcoin1 platform regarding the changes that have been made
  • Sending email notifications to registered members where changes are significant and directly affect their rights

We encourage you to review this Privacy Policy from time to time to stay informed about how mrcoin1 protects your information. Your continued use of the mrcoin1 platform after any changes take effect will be considered your acceptance of the updated policy.

12
Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how mrcoin1 handles your personal data, you can reach us through the following channels:

  • Email: support@mrcoin1.net — Please use the subject line "Privacy Enquiry" or "Privacy Rights Request" to help our team process your request efficiently
  • Live Chat: Available 24/7 directly within the mrcoin1 platform — for general enquiries and immediate assistance
  • Response time: Written privacy requests will be processed within 21 working days in accordance with Malaysia's PDPA

If you are not satisfied with how mrcoin1 has handled your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia through the official channels of the Department of Personal Data Protection (JPDP).

Your privacy is a trust we take seriously. Thank you for taking the time to read the mrcoin1 Privacy Policy. If anything is unclear or you have any concerns, do not hesitate to reach out — our team is here to help.

Mrcoin1's Commitment to Privacy – Beyond Legal Compliance

For mrcoin1, this Privacy Policy is more than a document written to satisfy legal requirements. It reflects our core values — that member trust is the most valuable asset we hold, and that trust can only be maintained when you are confident your personal information is handled with full accountability.

When you register a mrcoin1 account and start enjoying Live Baccarat, placing bets on Malaysia Super League matches, or spinning your favourite slots — you are trusting us with fairly sensitive information. Your name, phone number, payment details via Touch 'n Go eWallet or DuitNow, and your activity records on the platform. We never lose sight of how much that trust means.

Malaysia's PDPA and What It Means for You

The Personal Data Protection Act 2010 (PDPA) is the primary legislation governing how companies in Malaysia collect and use personal data. Under the PDPA, companies like mrcoin1 have clear, enforceable obligations — and members have rights that are protected by law.

This means that if you believe mrcoin1 has not complied with PDPA requirements, you have an official channel to file a complaint with Malaysia's Personal Data Protection Commissioner. We take this obligation seriously and ensure that all our data handling practices are reviewed regularly by legal counsel and compliance specialists.

How We Handle Your Data Differently

Many online platforms use user data for purposes far beyond what is needed to operate their services — selling it to advertisers, building detailed user profiles for resale, or sharing it across extensive partner networks. mrcoin1 firmly rejects this approach.

We collect only the minimum data necessary. We use it solely to operate the platform and protect your interests. We do not sell data to any party. And when data is no longer needed, we dispose of it securely.

This is not simply a legal obligation — it reflects our belief that it is the right way to do business. A good betting platform is one where members can play with peace of mind, without worrying that their personal information is being misused without their knowledge.

Data Security in the Context of a Betting Platform

Online betting platforms hold more sensitive data than most regular websites — financial information, transaction records, and in the case of KYC verification, copies of identity documents. This makes data security not merely a best practice, but a non-negotiable obligation.

Mrcoin1 invests in robust security infrastructure — from 256-bit SSL encryption across all communications to real-time monitoring around the clock to detect any suspicious activity. Staff with access to sensitive data undergo comprehensive information security training and are bound by strict confidentiality agreements.

When you deposit via FPX through Maybank2u or CIMB Clicks, or withdraw winnings through Touch 'n Go eWallet, every transaction is processed through encrypted and protected channels. Your bank account details are never retained on mrcoin1 servers once a transaction is complete. This is an industry standard we strictly uphold.

Your Rights — And How to Exercise Them

One of the most important aspects of the PDPA for Malaysian users to understand is that the law gives you rights you can actively exercise. You do not need to wait for mrcoin1 to act — you can reach out to us directly and initiate the process yourself.

Want to know what data we hold about you? Send an email to support@mrcoin1.net. Want to correct a misspelled name on your account? Contact our customer support team. Want to stop receiving promotional emails? Click the "unsubscribe" link in the email or get in touch with us. Each of these requests is your legally protected right, and mrcoin1 is committed to processing every request seriously and within the stipulated timeframe.

Join mrcoin1 With Confidence

Your data is protected. Your gameplay is secure. Register now and claim your first deposit bonus of up to RM 388. Easy deposits via DuitNow, FPX, or Touch 'n Go.

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Frequently Asked Questions About the mrcoin1 Privacy Policy

No. mrcoin1 never sells member personal data to any advertiser, data broker or marketing company. Your data is only shared with a limited set of third parties — namely payment providers to process your transactions, game providers to operate your gaming sessions, and technical service providers who help us run the platform. All such third parties are bound by strict confidentiality agreements and may only use your data for the specified purposes.

You can submit a data access request by emailing support@mrcoin1.net with the subject line "Personal Data Access Request". Include your full name and mrcoin1 account number in the email. We may need to verify your identity before processing the request as a security measure. Once verified, we will provide a copy of the data we hold about you within 21 business days in accordance with Malaysia's PDPA requirements.

When you close your mrcoin1 account, we do not immediately delete all your data. This is because Malaysian law — particularly around financial compliance and AML — requires us to retain certain records for a specified period, typically seven years for financial transaction records. Data that is not legally required to be retained will be deleted or anonymised within a reasonable period after account closure. For details on specific retention periods, please contact our privacy team.

mrcoin1 uses automated systems for security purposes — such as detecting suspicious login activity or unusual transaction patterns — to protect your account. However, every significant decision that affects your account (such as account suspension, withdrawal rejection, or bonus-related actions) is reviewed and confirmed by a member of our human team before being enforced. We do not make fully automated decisions that impact your rights without human involvement.

There are several ways to stop receiving promotional emails from mrcoin1. The simplest is to click the Unsubscribe link found at the bottom of any promotional email we send. You can also update your communication preferences through your account settings on the mrcoin1 platform, or contact our customer support team directly to request the change. Please note that unsubscribing from promotional emails does not stop important transactional emails related to your account — such as transaction confirmations or security notices — as these are necessary for the security of your account.

While mrcoin1 takes all reasonable security measures, no system can guarantee absolute security. In the event of a data breach that may affect your personal data, mrcoin1 is committed to notifying you within the timeframe required by law, informing you of the type of data affected, the steps we have taken to contain the situation, and the actions you can take to protect yourself. We will also report any significant breach to the relevant authorities in accordance with Malaysia's PDPA requirements.

Your Data is Secure. Your Experience is Guaranteed.

Mrcoin1 takes your privacy seriously. Register for free today, claim a deposit bonus of up to RM 388, and enjoy a trusted betting platform with the Malaysian community.

For users aged 18 and above only. Please gamble responsibly.

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